Once the slide to power off prompt appears, swipe the slider to power OFF the device. You may also try to power OFF your iPad® by pressing and holding the Home button and the Power button at the same time until a red slider appears at the top of the screen that says slide to power off. Resetting the network settings of your iPad® - Resetting the network settings on your iPad® removes all the current network settings currently stored on your iPad® which could resolve most of the connectivity issues you may be encountering. ![]() This can resolve any network issues you may be experiencing when connecting your iPad® to the wireless network. Removing your network from the preferred network list removes all settings associated with the network you are having problems with.You can try these basic troubleshooting steps in order to reset its connection to the wireless network: If releasing and renewing the IP Address of your iPad® does not work, you may need to reset its connection to the wireless network. Reset your connection to the wireless network To learn how to release and renew your iPad®’s IP Address, click here. Releasing and renewing your iPad®’s IP Address can resolve this issue. Your router may not be giving your iPad® a valid IP Address that is why you cannot connect to the Internet. Releasing and renewing your iPad®’s IP Address Use another Ethernet cable to connect your router and your cable or ADSL modem then check the lights again. If the port LED lights are not flashing, the Ethernet cable may be defective.If they are having the same problems, check if your router is properly connected to your cable or ADSL modem by viewing the port LED lights.Verify if other wireless devices can access the Internet.This article provides you troubleshooting steps to follow when your iPad® is connected to the network but unable to access the Internet.īefore proceeding with any of the troubleshooting steps below, you must first do the following: Your iPad® may be getting an invalid IP Address from your router.Your router may not be properly connected to your cable or ADSL modem. ![]()
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